Welcome to the Iapps’s Privacy Policy.Iapps respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website, download our app or use our services (regardless of where you visit them from) and tell you about your privacy rights and how the law protects you. We take the collection of personal information from our Users seriously and are committed to protecting each User’s privacy in accordance with this Privacy Policy.

Purpose of this Policy

The purpose of this privacy policy is to provide you with information about how we use, capture and share your personal data. This privacy policy sets the data protection and security standards within Iapps and is based on globally accepted principles on data protection.

Our employees are obliged to adhere to this privacy policy as well as observe applicable local data protection legislations.

Scope of this Policy

This Privacy Policy is especially directed at:

• Visitors and subscribers of the websites of Iapps
• Visitors and subscribers contacting us through the contact or other forms available on the websites
• Subscribers to our newsletter(s)
• Users signing in to use our services
• Users downloading our Android & iOS app
• Users signing in to download Free eBooks
• WUsers signing in to attend and/or watch webinars

Type of information we collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better. We want you to feel safe and have maximum transparency on how we collect your personal data. Therefore it’s important that you gain clarity on how we collect the information about you.We collect the following personal information about you:

• Contact information such as name, e-mail address, phone number, billing information, helpdesk, information you input into open text fields.
• You also have the option of adding a display name, job title and other details to your profile information to be displayed in our services.
• Information about your business such as a company name, industry, company size, company contact information.
• Content information about you that may include viewed content and training interactions
• Contact information provided when seeking technical support, including summary of problem and attachments that may be helpful in resolving an issue.
• Information about you when you visit and interact with our website and training portal. This may include the links you click on, the file attachments you download, frequently used search terms.
• Device information including your connection type and settings, information about your operating system, browser type, IP address, URLs of referring/exit pages.
• We use Google Analytics, Freshsales and Fresh Marketers Snippet to analyze traffic to our website. Google Analytics does not create individual profiles for visitors. It only collects aggregate data to help us understand how visitors use our website so we can maximize its effectiveness. For more information about Google Analytics privacy policy, please go to: http://www.google.com/privacy.html

When you create any account or registration, or enter into any transaction, on behalf of another person on this website, we will request personal information about that individual. You must obtain the consent of other individuals prior to providing us with their personal information and you must ensure that such individuals are aware of and accept this Privacy Policy.

In order to provide you with better services, we may in some cases disclose your information to our technology partner or our vendors whom we work together to provide and develop our services.

Use of Personal Information

The sole purpose of collecting your personal information is to enhance your experience of our website, services and applications. From the information that we gather we are endeavour to maximise your experience of our website, services and application in terms of effective communication and useful information. Here is how we use your information.

• Manage and operate our Service, including to provide access to our help desk, manage subscriptions and provide access to your workspace.
• Communicate with you, including about new releases, updates on security risk, announcements of webinars, commercial updates, and customer service related communications.
• Create and manage your account and provide services and information that you request.
• To contact you about billing, account management services and other administrative matters.
• Personalize our marketing and service
• Understand and analyze the usage trends and preferences of our users, subscribers and partners, and perform data analysis to understand the distribution of various metrics across the subscriber base.
• Ensuring the security of our products, services and users, executing and improving our loss prevention and anti-fraud programs.
• Troubleshooting when you send us error reports.
• Comply with applicable legal requirements and industry standards and our policies.

Storage of Information

Your personal information will not be stored in our database for longer than its intended purpose.Unless otherwise provided, Iapps retains personal information for the following periods:

• If you have registered for a user account, your account information will be retained for as long as you maintain an active account.
• Information collected to engage in transactions with our customers, suppliers and business partners, and to process purchases of our products, services, tools and contents, will be retained for the duration of the transaction or services period, or longer as necessary for record retention and legal compliance purposes. Iapps does not store credit card informatoin.
  

In certain cases such as to ensure compliance with legal or contractual arrangements, level of information needed to protect iapps’s sites,networks and systems against cyber breach, etc. Iapps may retain personal data for a longer period of time than considered necessary against the collected purpose.

Information Sharing & Disclosure

We understand the confidentiality if the data provided to us and we don’t share or disclose your data to third parties except our partners and vendors as set forth below:

In addition, we disclose personal information if legally required to do so, if requested to do so by a governmental entity, or if we believe in good faith that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect the rights or property of Iapps; (c) prevent a crime or protect national security; or (d) protect the personal safety of users or the public.

Security of your Information

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. We use various security measures to protect the personal information we collect including use of a totally separate database for each client, as appropriate to the type of information, including encryption, firewalls, and access controls.

Ensuring GDPR Compliance

At Iapps we always strive to maintain the highest degree of integrity in dealing with potential and past clients, maintaining confidentiality and protection of all sorts of personal information received in the course of providing the service. 

GDPR is the European Union’s new general data protection regulation, which replaced the Swedish Personal Data Act (PuL) on 25 May 2018. To stay compliant with latest legal obligations and protect the privacy of our users Iapps is strictly GDPR compliant.

User’s Privacy Control and Rights

As per the GDPR you are entitled to the following rights:-

• Right to access: You have the right to request copies of your personal data that we have stored in our database.
• Right to rectification:  In case the data stored is incomplete or incorrect you have the right to request that the Iapps corrects and completes the information.
• Right to erasure: You have the right to request that Iapps erase your Personal Data, under certain conditions. Erasing your data will result in (a) You will not be able to use Iapps applications anymore (b) Your personal data will be deleted, and it will be an irreversible action by the system.
• Right to restrict processing: You have the right to request that Iapps restrict the processing of your Personal Data, under certain conditions. You will not be able to use Iapps applications after restricting right to process information.
• Right to object to processing: You have the right to object to Iapps processing your Personal Data, under certain conditions.
• Right to data portability: You have the right to request that Iapps transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to complain to a supervisory authority: In case where you feel that we have misused your personal information or there has been a breach of some kind, you can directly contact us or complain to the legal authorities.
• Right to withdraw consent : To the extent that we are processing your information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will result in (a) You will not be able to use Iapps applications anymore (b) Your personal data will be deleted, and it will be an irreversible action by the system.
• Right to oppose direct marketing: If you wish to not receive promotional, product update and other marketing related email you have the right to opt out of it. The best way to do it is by unsubscribing from our email list.

Here’s how to exercise your right

If you wish to exercise any of your rights above, you should contact us via e-mail to gdpr@weareiapps.com. Note The request needs to come from the email address associated with your account. You also need to enter a phone number that we can reach you to confirm your identity.

Contact details

If you have any questions about our privacy policy or cookie policy, or our use of your personal information, please contact us as follows:

Email: privacy@weareiapps.com

Postal address: Intelligent Apps Sweden AB, Mäster samuelsgatan 36, 111 57, Stockholm, Stockholm County

Att: Data Protection Ombudsman, Magnus Berglund

Phone: 073 634 88 62